Example Projects
A few simple examples to help you picture what AI can do for a small business—without the hype.
Automation Solution (Example)
A typical “automation win” is taking a repetitive process—like responding to inquiries, collecting details, and sending next steps—and turning it into a consistent workflow that runs automatically.
From inquiry → organized next steps
Automation example for a service-based small business
The problem
Leads come in through email, voicemail, and web forms. Details are incomplete, follow-ups are inconsistent, and it’s easy to miss messages during busy weeks.
What it does
- Capture key details (service type, timing, location, preferences)
- Send a friendly confirmation and “next steps” message
- Route the request to the right person with a clean summary
- Set reminders so nothing slips through the cracks
What improves
- Faster response times (even after hours)
- Fewer missed leads and dropped follow-ups
- More consistent customer experience
- Less admin work for the team
At a glance
Quick details about this example
Industry
Service business (Cape Cod-friendly)
Visual
Placeholder visual: a simple workflow diagram will go here.
Chatbot Implementation (Example)
A common chatbot win is answering routine questions instantly, collecting the right details, and handing off to a person when needed—so customers get help quickly and your team avoids constant phone tag.
24/7 answers that still feel human
Chatbot example for a customer-facing local business
The problem
Customers ask the same questions over and over (hours, services, availability, pricing basics). During busy seasons, response time slips, and potential customers move on.
What it does
- Frequently asked questions with consistent, accurate answers
- Lead capture (name, contact, what they need, ideal timing)
- Routing: urgent or unique requests go to a person with a summary
- Helpful links to booking, policies, and service pages
What improves
- Faster answers (especially after hours)
- More leads captured with better details
- Less interruption for the team during peak weeks
- More consistent customer experience
At a glance
Quick details about this example
Industry
Retail / hospitality / service (customer-facing)
Visual
Placeholder visual: a sample chat flow will go here.
AI Call Assistant (Example)
When the phone rings nonstop, the “call assistant” win is simple: catch common calls, capture the right details, and get the message to the right person—without customers hitting voicemail and giving up.
Fewer missed calls, better messages
AI-assisted call handling for a busy seasonal business
The problem
During peak season, calls come in while the team is with customers. Messages are incomplete, callbacks take time, and it’s hard to keep up—especially after hours.
What it does
- Answers common questions (hours, location, basic services)
- Collects key details (name, callback number, what they need, timing)
- Creates a clean summary message for your team
- Escalates urgent calls or routes to the right person
What improves
- Fewer missed opportunities from unanswered calls
- Higher-quality messages (less back-and-forth)
- Faster callbacks with better context
- Less interruption for staff during busy hours
At a glance
Quick details about this example
Industry
Service business with high call volume (seasonal-friendly)
Visual
Placeholder visual: a call flow + message summary example will go here.